FAQs

  • Do you offer any packages?

    Yes, we offer private sessions, duets, and group classes. You can also purchase 5 or 10 session packages at a discounted rate. Visit our rates page to review our pricing.

  • What is your cancellation policy?

    As a courtesy to our instructors and clients, we have a 24-hour cancellation policy. It is the client’s responsibility to notify us at least 24 hours in advance, NO EXCEPTIONS. Failure to notify us less than 24 hours before the class will result in the client being charged the full price of the session. If the session is part of a package, it will be deducted from the package.  

  • Do you offer larger classes?

    We designed our studio to cater to individual needs. We offer small groups, duets and private (one-on-one) sessions. PilatesTime NYC is a family-owned boutique Pilates studio that caters to people who prefer a small and serene setting where they can get individualized attention. 

  • Do you offer special focus classes?

    Yes, we offer a special class designed for people with osteopenia and osteoporosis. This class is a medically endorsed, full-body workout.

  • How far in advance can I book a class?

    We publish our schedule on a monthly basis. You can book a class once the schedule comes out. Click here to review our current schedule. 

  • Payment methods

    Once you book your sessions on our website, you will submit payment directly after. Use our online scheduler to book your sessions and pay with your credit card. 

  • What classes do you offer?

    We offer private sessions, duets, and trios. Our classes; Reformer, Tower, Reformer/Tower, Reformer/Jumpboard. We also offer a special class for people with osteopenia and osteoporosis. 


    During sessions, you might be instructed to use props such as balls, a magic circle, weights, etc. Visit our Class Description page for more information on the types of classes we offer and the apparatus used.

  • Do you offer online classes?

    Yes, we offer two online group sessions per week. Online classes will be offered on Mondays and Thursdays at 5:30 pm. We will provide a link to our Google Meet page before each online class. Visit our class schedule to register for an online class.

  • What should I wear?

    Grippy socks are mandatory. No jewelry is allowed on the machines, no exceptions. Please wear comfortable athletic clothing without buttons, snaps, or zippers. 

  • Do you let pregnant women participate in a group class?

    For pregnant women we offer private sessions. Please contact us here for further assistance

  • Do you modify movements for different injuries and physical limitations?

    Yes, we modify movements for people with injuries and limitations. However, we recommend booking a private session before you join a group class. 

Policies & Forms

Policies of In-Studio Sessions

  • According to NYC new mandate, all gyms and fitness centers require proof of vaccination against Covid-19 for entry. Members, employees and guests must be vaccinated in order to enter the studio. Please show us proof of your vaccination in one of the following ways:  
  1. Email us a photo of your vaccination card. 
  2. Email us a photo of your Excelsior Pass.
  3. Bring your card or Excelsior Pass to the studio, we will make a copy of it.
  4. *We will keep the copy in your client’s file. 
  • Masks are no longer required however we strongly encourage mask wearing in our studio. 
  • Please remove shoes upon entering the studio. 
  • Grippy socks are mandatory. 
  • Equipment is cleaned after each session and is thoroughly cleaned at the end of the day.
  • All frequently touched surfaces are disinfected throughout the day.
  • Bathrooms and floors are disinfected daily.
  • We use a high-quality air filter to provide proper ventilation in the studio. 
  • Please arrive 5 minutes before your session begins and leave right after to abide by regulations. 
  • Come work with us in person only if you feel 100%. 
  • We are doing our best to ensure you have the safest, healthiest experience in the studio! 

Please download and fill out before your first class

Download Client Profile and Medical History

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